Order Processing
- Orders are usually processed and shipped within 24 hours after the order is confirmed.
- Once your order is shipped, you will normally receive a tracking confirmation email.
2. Shipping Time
Typical delivery times may include:
- UK Delivery: around 1–3 working days after dispatch.
- International Delivery: usually 5–10 working days, depending on the destination and courier.
3. Shipping Cost
- Shipping costs are calculated at checkout depending on the delivery location and shipping method.
- Sometimes the store may offer free shipping promotions on selected orders or during sales.
4. Tracking
- Most orders are sent using tracked shipping, so customers can monitor their parcel while it is in transit.
5. Delays
Delivery times may be affected by:
- customs clearance
- holidays
- courier delays
- high order volume
6. Incorrect Address
If the customer enters the wrong shipping address, the company may not be responsible for the lost or delayed parcel.